Best Bookings` team is based in Eastbourne, East Sussex.
Originally a web design company we found that many of our clients were forced to link to outside booking systems when customers booked products or services. This diverted their customers away to websites which were not branded in the same way, causing some confusion and lost bookings. They were also paying through the nose for this service.
After numerous requests from our customers to add a booking system that was actually part of their website, we developed booking systems for them. As we knew what they needed when it came to easily navigated, attractive websites, we could easily extend these principles into a booking system which was very easy for the customers to use and also easy for staff to manage bookings and keep track of availability.
For example, hotel owners told us they needed a flexible system which would allow customers to see which rooms were available and allow them to book immediately without needing staff to confirm their booking or be on the phone taking and typing details onto a database. Other businesses spend a lot of time answering repetitive calls to make appointments whilst trying to get work done. Paperwork needs storing and archiving sometimes for years and is sometimes even lost or mis-filed. The larger an organisation got, the harder it was to keep track of the growing mountain of paperwork, and remember every detail about a customer, when they had last booked, remembering what their requirements were, or when they needed following-up and so on.
So a booking system that can do the above and enable instant access (to those with the clearance) to any details you need is invaluable. A booking system can integrate seamlessly into existing websites or we can design a new website for you along with your new booking system. So online visitors can browse the website, check availability and go straight to booking what they want 24/7 when it suits them. You can also use your booking system very easily to boost sales by emailing your customers when you have a new deal or special offer.
Booking systems also help you to manage your staff as well as your customers. Task lists, deadlines, diaries and invoicing can all be handled from a smartphone and different staff can have different access levels with their log in, with the manager having the ability to switch on (or off) any feature.
We produce different versions of our booking systems for any size of business which match your requirements and grow with your needs.
If you`d like to know more about how our booking systems can make things easier and encourage more bookings, call 01323 736 814 and we`d be glad to answer your questions.