Best Bookings` team is based in Eastbourne, East Sussex.
Originally a web design company we found that many of our clients were forced to link to outside booking systems when customers booked products or services. This diverted their customers away to websites which were not branded in the same way, causing some confusion and lost bookings. They were also paying through the nose for this service.
So our booking systems were developed as a result of numerous requests from our customers to add a booking system that was actually part of their website. As we had worked with a large number of these types of businesses in the past and knew what they needed when it came to easily navigated, attractive websites, we could easily extend these principles into a booking system which was very easy for the customers to use and easy for staff to use to manage bookings and keep track of availability.
For example, Hotel owners told us they needed a flexible system which would allow customers to see which rooms were available and allow them to book immediately without needing a member of staff to get back to them to confirm their booking or keep taking and typing details onto a database. Other businesses were spending a lot of time answering repetitive calls to make appointments whilst trying to get work done. There was a lot of note-taking and paperwork that had to be created, organised and stored or archived sometimes for years and was sometimes even lost or mis-filed. The larger an organisation got, the harder it was to keep track of all these details and cope with the growing mountain of paperwork, and remember every detail about a customer, when they had last booked, remembering what their requirements were, or when they needed following-up and so on.
So a booking system can do away with much of the paperwork that doing business creates and enable instant access (to those with the clearance) to any details you need. A booking system can integrate seamlessly into existing websites or we can design a new one for you along with your new booking system. So online visitors can browse the website, check availability and book what they want 24/7. You can also use your booking system very easily to create more interest by letting your customers know when you have a new deal or special offer via email.
Booking systems also help you to manage your staff as well as your customers. Task lists, deadlines, diaries and invoicing can all be handled from a smartphone and different staff can have different access levels with their log in, with the manager having the ability to switch on (or off) any feature.
Small and large businesses have considerably different needs so we offer different versions of our system to suit their requirements. We produce booking systems which match your requirements and grow with your needs.
If you`d like to know more about how our booking systems can make things easier and encourage more bookings, call 01323 736 814 and we`d be glad to answer your questions.